Cookie Policy
Understanding how we utilize cookies, tracking pixels, and browser caching to optimize industrial commerce.
1. What are Cookies?
Cookies are small text documents saved to your device during web browsing. They allow our systems to recognize your profile, save your cart, remember search SKUs, secure checking portals, and keep you logged in to your professional business account.
2. Cookie Classifications
We categorize the cookies we deploy into three distinct tiers:
Essential Cookies (Strictly Necessary)
These are strictly required for core platform operation. They handle secure sessions, load balancing, shopping cart storage, checkouts, and customer account authentications. The platform cannot function without these, and they are always enabled.
Performance & Analytics Cookies
These cookies collect anonymous performance statistics, tracking which industrial categories (like plumbing valves or gaskets) receive the most visits. This helps us optimize site performance, speed, and catalog search parameters. These require customer consent where legally required.
Marketing & Personalization Cookies
These are used to deliver pricing updates, custom discounts, and relevant professional recommendations based on your historical browsing. They also prevent the same promotion from displaying repeatedly. These require customer consent where legally required.
3. Consent and Regulatory Framework
By default, we only load Essential Cookies to protect your privacy. Performance, analytics, and marketing cookies will only be deployed upon receiving your explicit consent if you reside in the European Union or other jurisdictions requiring active opt-in.
4. How to Manage Cookie Preferences
You hold complete control over your cookie settings:
Browser Controls
You can restrict or block cookies directly through your web browser preferences (usually found in Settings > Privacy > Cookies). Please note that blocking essential cookies will break cart and checkout features.
Opt-Out Request
To request total opt-out of cookies, pixels, and technical trackers, you can submit an active preference request via our secure portal.